If something in your order is not correct, we'll make it right. Call us at 503 534 2600 (M - F, 9 am to 5 pm PST, except holidays and store closing times, as noted on our home page) or e-mail us at HelpGoddess@DivineWomenStudio.com.
If you don't understand, have a question, or something is unclear to you in any of our patterns, please contact us and we will do our very best to clarify the directions and answer your questions. If, despite our best efforts, there is a mistake in a pattern, please let us know. We will fix it and send you the corrected pattern, with our thanks.
For all our products, we source the best quality materials available and appropriate for that product. Whenever possible, we source our sumptuous fabrics, sensuous yarns, stunning beads and related notions & findings from sustainable, organic, fair trade or local, women-owned businesses. This includes, but is not limited to, organic wools & cottons, sustainable bamboo & hemp, Oregon-raised, spun or dyed yarns, natural silks, handmade fair trade recycled glass beads from Africa, as well as other glass and semi-precious stone beads.
Choosing colors online can be a challenge, as they can vary considerably from one monitor to another. To address this challenge - and better ensure that you are happy with your color selections - all Divine Women Creative Studio products are created and categorized within four harmonious color groups. Please check out our color page for more information about the color groups and to take our free color personality test!